Digital operational resilience

DORA Readiness for ICT Providers & Financial Services

Translate DORA-driven customer and governance expectations into owned resilience, evidence, and third-party controls.

When this service makes sense

Common buying triggers

  • A financial-sector customer is sending DORA requirements.
  • ICT risk and resilience ownership are fragmented.
  • Critical supplier dependencies are not documented well enough.
  • Incident, testing, or evidence processes are difficult to demonstrate.
Target state

What should change after the engagement?

  • DORA obligation-to-control map
  • ICT risk ownership
  • Resilience testing plan
  • Third-party dependency visibility
  • Incident governance evidence
  • Customer assurance response pack
Illustrative advisory outputs

Tangible records the work should leave behind

The examples below are illustrative advisory outputs and do not represent a specific client.

01

DORA readiness map

Requirements mapped to existing controls, evidence, accountable owners, and gaps.

02

ICT dependency register

Critical services, systems, providers, concentrations, resilience assumptions, and owners.

03

Resilience evidence pack

Testing, incident, continuity, recovery, vendor, and governance evidence structured for review.

04

Remediation roadmap

Prioritized actions based on material customer/regulatory exposure.

Working model

Truth → ownership → rhythm

1. Map obligations

Identify the DORA requirements that apply to the organization or arise through customer contracts.

2. Validate resilience

Review ICT risk, incident, testing, continuity, recovery, and third-party controls.

3. Evidence and govern

Assign owners, close gaps, and establish recurring evidence maintenance.

Good fit

Who is this for?

  • ICT providers serving EU financial entities
  • Financial-sector technology companies
  • Organizations receiving DORA contractual requirements
  • Teams aligning DORA with ISO 27001 or vendor risk
Not the right fit

What this is not

  • Formal legal interpretation
  • Supervisory representation
  • A generic checklist with no operating evidence
Decision questions

Questions buyers ask before starting

Does DORA apply to every technology company?

Not directly. DORA applies to specified EU financial entities and certain critical ICT third-party providers, while many other technology suppliers experience DORA requirements through contracts and customer assurance.

Can ISO 27001 evidence support DORA readiness?

Yes, some governance, risk, incident, supplier, continuity, and control evidence can support both, but DORA has specific operational resilience and financial-sector requirements that need separate mapping.